Terms of sale
Last updated on 5 November 2026.
DJS Motorbike — Jérôme Bosc, sole trader
SIRET: 810 957 746 00011
48 D rue des Barthétes, 12740 Sébazac-Concourès, France
Email: contact.djsmotorbike@gmail.com
Scope and products
These terms apply to distance sales by DJS Motorbike to consumers. Each product page lists the characteristics, motorcycle compatibility, kit contents and quantities, references, options and prices. Check the model, year and shape of your headlights or rims before ordering. Contact us if in doubt.
Micro-perforated headlight covers are decorative accessories that are not approved for use on public roads. They are intended for use on a track or on private land. Follow the fitting and usage instructions. This information does not limit your statutory guarantees.
References, colours and personalisation
Your basket and order summaries show the DJS reference, the colours by name and the options you chose. For configurable products, the attached preview shows your selection. Screen colours may vary slightly depending on your display. This does not entitle us to supply a different colour from the one ordered. A bespoke design or a change requested in an order comment may require a discussion and a mock-up before production.
Prices and payment
Prices are in euros. VAT does not apply under Article 293 B of the French General Tax Code. Any surcharges, discounts and delivery costs are shown before payment. The applicable price is the one displayed when you order.
Payment is due when you order, using one of the methods offered at checkout. The secure payment providers offered by Shopify process your payment information. DJS will never ask you to send your card number by email.
Ordering
Select your items and options, check your basket, enter your contact details and review the total before confirming payment. Final confirmation commits you to pay. You will receive an electronic order summary. You can notify DJS of a mistake immediately. Whether an order can be changed after confirmation depends on how far preparation has progressed and on your statutory rights.
Delivery
Destinations and charges
In France, for addresses accepted at checkout, Mondial Relay pickup-point delivery is free for orders without a graphics kit. For these orders, the extra charges for Shop2Shop or Colissimo are shown before you confirm, according to the services available. If your order in France contains one or more graphics kits, delivery costs €13.59 for the whole order, including any other items you add.
In other EU countries, the delivery methods and prices available depend on the weight, contents and destination of the parcel. Orders containing a graphics kit are sent in a tube by Colissimo. The delivery charge for your order is shown before payment. If your destination is not listed, please contact us before ordering.
Preparation and delivery times
For catalogue items, orders received before 9 pm on Sunday, Paris time, are printed on Monday and dispatched the following Thursday morning. After that cut-off, printing and dispatch take place one week later. For bespoke designs and special requests, the lead time is confirmed after the project has been reviewed and approved, before you order. Transit time depends on the selected service and is additional to preparation time.
We tell you the applicable delivery date or period before you confirm your order. We will let you know of any delay. Unless another period has been agreed, delivery takes place no later than 30 days after the contract is concluded.
Dispatch and tracking
Parcels leave on Thursday mornings. We hand your parcel to the carrier for the service you chose when ordering. The date of receipt depends on the carrier and service. We send you the dispatch method and any available tracking information when your parcel leaves. Check your full address before paying and contact us promptly if there is an error.
Late delivery or problems with delivery
Contact DJS Motorbike if your order does not arrive within the stated period. Where the legal conditions are met, you may ask us to deliver within a reasonable additional period and terminate the contract if delivery still does not take place, or terminate it immediately in the cases provided for by law. We will then refund the amounts due within 14 days of termination.
The risk of loss or damage passes to you when you or a third party you designate takes physical possession of the goods, subject to the exception where you choose a carrier that DJS did not offer. Please tell us if a parcel is damaged. Failing to record reservations with the carrier does not remove your rights against DJS.
Your right of withdrawal
For eligible goods, you have 14 days from receipt of the last item in your order to tell us that you are withdrawing, without giving a reason. If this period ends on a Saturday, Sunday, public holiday or non-working day, it extends to the next working day.
Use the “Exercise my right of withdrawal” link at the bottom of the website, open the relevant order in your customer account and confirm your request to cancel or return it. You can also send us the form below or any clear statement by email or post. You do not need our prior approval to withdraw.
Returning goods
After notifying us, return the items within 14 days to DJS Motorbike, 48 D rue des Barthétes, 12740 Sébazac-Concourès, France. If you change your mind, you pay the direct cost of returning the goods. There is no restocking fee.
Protect the items for transport and include your order number. You may be liable only for loss in value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. Applying a decal may reduce its value. The absence of the original packaging does not in itself remove the right of withdrawal.
Refunds
We will refund the amounts due, including the initial standard delivery charge where applicable, within 14 days of being informed of your decision. We may withhold the refund until we receive the goods or proof that you sent them, whichever is earlier. We will use the same means of payment unless you expressly agree to an alternative that costs you nothing. The extra cost of a delivery service more expensive than standard delivery is not refunded.
Goods made to order
Under Article L. 221-28, point 3, of the French Consumer Code, the right of withdrawal does not apply to goods made to your specifications or clearly personalised, for example with your first name, a personal number or a design made exclusively for you, where this exclusion is stated before you order. Simply choosing a colour, size or combination offered in the catalogue does not remove this right.
Mistakes, defects or damaged goods
Contact us with your order number and a description of the problem. Photographs can help us deal with it. The statutory guarantees also apply to personalised items. You will not bear the costs necessary to exercise these rights. These change-of-mind return terms do not limit your statutory guarantees.
Statutory guarantees
The seller responsible for the guarantees is DJS Motorbike, whose contact details appear at the beginning of these terms. All products, including personalised products, are covered by the applicable statutory guarantees.
Statutory guarantee of conformity. You have two years from delivery to take action. For new goods, if a defect appears within those two years, you do not have to prove that it existed at delivery. You may request repair or replacement, subject to the statutory rules on cost. The goods must be brought into conformity free of charge, without significant inconvenience and within 30 days of your request.
You may obtain a price reduction or terminate the contract in the cases set out in Articles L. 217-14 et seq. of the French Consumer Code, in particular if the seller refuses to bring the goods into conformity, misses the deadline or the defect persists. You may not terminate the contract for a minor defect. Repaired goods benefit from a six-month extension of the guarantee. If replacement is imposed when you requested repair, a new two-year period starts at replacement, subject to the statutory conditions. The guarantee period is suspended while the goods are unavailable for work needed to bring them into conformity.
Guarantee against hidden defects. Under Articles 1641 et seq. of the French Civil Code, you may also take action within two years of discovering a hidden defect. You then have the choice of returning the goods for a refund or keeping them and obtaining a price reduction, under the conditions laid down by law.
Complaints and mediation
For any complaint, email contact.djsmotorbike@gmail.com or write to DJS Motorbike, 48 D rue des Barthétes, 12740 Sébazac-Concourès, France, quoting your order number.
If you have first complained to DJS Motorbike in writing and have not obtained a satisfactory solution, you may use our consumer mediator’s services free of charge:
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu, 75008 Paris
Website: www.cm2c.net
Online application: refer a dispute to CM2C
Email: declarer-un-litige@cm2c.net
You must submit your application for mediation within one year of your written complaint to DJS Motorbike. Mediation is optional and does not prevent you from bringing the matter before the courts with jurisdiction.
Applicable law
French law applies, without depriving consumers of the protection of mandatory provisions. Any dispute falls within the jurisdiction of the courts determined by the applicable legal rules. No clause requires the consumer to use a court chosen exclusively by DJS.
Personal data
Data needed for ordering, payment, delivery and after-sales service are processed according to our privacy policy. Product configuration previews are kept with order information so that the order can be fulfilled and any complaints handled.
Model withdrawal form
Complete and send this form to DJS Motorbike at the postal or email address above only if you wish to withdraw.
I hereby give notice that I withdraw from the contract for the sale of the following goods:
Item(s) and reference(s):
Order number:
Ordered on / received on:
First name and surname:
Address:
Email for acknowledgement of receipt:
Date:
Signature (only if sent on paper):