Privacy policy

Last updated on 23 October 2026

DJS Motorbike operates this shop and website, including their information, content, features, tools, products and related services, to provide you, our customer, with a personalised shopping experience (the “Services”). We use Shopify to provide these Services. This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or another transaction through them, or otherwise communicate with us. If our Terms of Service conflict with this Policy, this Policy takes precedence in matters concerning the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read it and understand how your information is collected, used and disclosed as described here.

Personal information we collect or process

“Personal information” means information that identifies you or can reasonably be linked to you or another person. It excludes information collected anonymously or de-identified so that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, where you live and what applicable law allows or requires, we may collect or process the following categories of personal information, including inferences drawn from them.

• Contact details, including your name, address, billing and delivery addresses, telephone number and email address.
• Financial information, including credit card, debit card and financial account numbers, payment card and financial account information, transaction details, payment method, payment confirmation and other payment details.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including items you view, put in your basket, add to your wish list, buy, return, exchange or cancel, as well as your past transactions.
• Communications with us, including information you share when contacting us, for example when you request customer support.
• Device information, including details of your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, including how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources.

• Directly from you, including when you create an account, visit or use the Services, communicate with us or give us your personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
• From our service providers, including when we use them to enable certain technologies and when they collect or process personal information on our behalf.
• From our business partners or other third parties.

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes.

• Providing, tailoring and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process payments and orders, remember your preferences and the items that interest you, and send account notifications. We also use it to process purchases, returns, exchanges and other transactions, create, maintain and manage your account, arrange delivery, facilitate returns and exchanges and enable you to post reviews. We use it to personalise your shopping experience, for example by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotions. For example, we send marketing, advertising and promotional communications by email, text message or post, and show you online advertisements for products or services on the Services or other websites. These advertisements may be based on items you have bought or put in your basket, or on your other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, offer secure shopping and payment, detect, investigate or act on potentially fraudulent, unlawful, unsafe or malicious activity, protect public safety and safeguard our services. If you use the Services and create an account, you are responsible for keeping your login credentials secure. We strongly recommend keeping your username, password and other access details private.
• Communicating with you. We use your personal information to provide customer support, respond to you, deliver efficient services and maintain our business relationship with you.
• Legal purposes. We use your personal information to comply with applicable laws and respond to valid legal process, including requests from law enforcement or government agencies. We may use it to investigate or participate in civil discovery, potential or actual litigation or other adversarial proceedings, and to enforce our terms and policies or investigate possible breaches of them.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances include the following.

• We may share it with Shopify, suppliers and other third parties that perform services for us, such as IT management, payment processing, data analysis, customer support, cloud storage, order fulfilment and delivery.
• We may share it with business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity across different merchants and websites. Our partners use your information according to their own privacy notices. Depending on where you live, you may have the right to tell us not to share information about you for targeted advertising and marketing based on that activity.
• We may disclose information when you instruct us, ask us or otherwise consent to its disclosure to third parties, for example to deliver your products or through your use of social media widgets or sign-in integrations.
• We may share it with our affiliates or elsewhere within our corporate group.
• We may disclose it in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and those of our users or others.

Our relationship with Shopify

Shopify hosts the Services and collects and processes personal information about your access to and use of them in order to provide and improve them. We transmit and share the information you submit through the Services with Shopify and third parties that may be in countries other than the one where you live, to provide and improve the Services. We also use certain enhanced Shopify features to protect, develop and improve our business. They incorporate data and information from your interactions with our shop, other merchants and Shopify. Shopify may use personal information collected from those interactions to deliver these enhanced features. In those circumstances Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning its use for these purposes. To learn more about how Shopify uses your personal information and your possible rights, see Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights concerning your personal information through the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites or other online platforms operated by third parties. If you follow a link to a site that is unaffiliated with us or outside our control, you should review its privacy and security policies and other terms. We give no guarantee and accept no responsibility for the privacy or security of those sites or for the accuracy, completeness or reliability of their information. Information you provide in public or semi-public spaces, including on third-party social media platforms, may also be viewed by other users of the Services or those platforms, without limits on how we or third parties may use it. Including a link does not itself imply that we endorse the platform’s content, owner or operator, unless the Services state otherwise.

Children’s data

The Services are not intended for children. We do not knowingly collect personal information about children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has given us personal information, please use the contact details below to request its deletion. As of the effective date of this Policy, we have no actual knowledge that we “share” or “sell”, as defined by applicable law, the personal information of anyone under 16.

Security and retention of your information

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information you send us may also be insecure in transit. We recommend using secure channels to communicate sensitive or confidential information to us.

The length of time we keep your personal information depends on factors such as whether we need it to maintain your account, provide the Services, meet legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights have limits, apply only in certain circumstances and, in some cases, the law permits us to decline a request.

• Right of access or right to know. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to ask us to delete personal information we keep about you.
• Right to rectification. You may have the right to ask us to correct inaccurate personal information we keep about you.
• Right to data portability. In certain circumstances and subject to exceptions, you may have the right to receive a copy of your personal information and ask us to transfer it to a third party.
• Communication preferences. We may send you promotional emails. You can opt out at any time using the unsubscribe option in those emails. If you opt out, we may still send non-promotional emails about matters such as your account or orders you have placed.

You can exercise these rights where indicated in the Services or by contacting us using the details below. To learn how Shopify uses your personal information and what rights you may have, including for data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before acting on a request, as applicable law allows or requires. Subject to applicable law, you can appoint an authorised agent to submit requests on your behalf. Before accepting an agent’s request, we require evidence from the agent that you authorised them to act for you. We may also ask you to verify your identity directly with us. We will respond within the time required by applicable law.

Complaints

Please contact us using the details below if you have a complaint about how we process your personal information. Depending on where you live, you may have the right to appeal our decision by contacting us using those details, or to lodge a complaint with your local data protection authority. A list of data protection supervisory authorities in the EEA is available here.

International transfers

We may transfer, store and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms. These include the European Commission’s standard contractual clauses or an equivalent contract issued by the competent UK authority, as applicable, unless the destination country has been found to offer an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Policy on this website, update the “Last updated” date and give any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Policy, or would like to exercise a right available to you, email us at contact.djsmotorbike@gmail.com. You can also write to Jérôme Bosc — DJS Motorbike, 48 D rue des Barthétes, 12740 Sébazac-Concourès, France. We are the controller of your personal information for the purposes of applicable data protection laws.